FAQ

Questions, answered.

Direct answers. No marketing language.

We have a documented pre-design process that establishes the creative direction before anything is designed. Most studios skip this. When it is done well, it means every design decision has a rationale and the client knows what to expect before they see the first concept.
Yes. The majority of our clients are outside the New Orleans area. We work fully remotely for most projects. Collaboration happens over video calls and shared tools. Louisiana is where we are based, not where we are limited.
Essentials includes 2 rounds, Studio includes 4, Atelier includes unlimited rounds within the agreed scope. A revision round is one consolidated set of feedback submitted at the same time. We ask you to compile your notes before submitting them.
Identity work: AI, PDF, SVG, EPS, PNG at multiple sizes. Publication work: InDesign with packaged links, press-ready PDF. Digital work: Figma source files. Illustration: AI, SVG, layered PSD. Print: CMYK PDFs with full bleed and crop marks.
Yes. Use the custom package builder to configure exactly what you need. Or contact us directly if your scope is specific enough to need a conversation before a quote.
All orders are paid in full at the time of purchase through our Stripe checkout. For Studio and Atelier packages, milestone payment structures are available on request before the order is placed. Work starts within 2 business days of confirmed payment.
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